Supporting UK business is really important to us. That’s why, with this charter, we are demonstrating our total commitment to our Lloyds TSB business customers with a turnover of up to £15 million. As part of Lloyds Banking Group, over the next three years to 2012 we are committed to:

1. Encouraging and supporting 300,000 new businesses get off to a successful start.
2. Running 600 seminars on key business development topics, providing expert support for our customers, as well as a wealth of online advice and guidance.
3. Continuing to agree to reasonable requests for short and long-term finance, and offering support if customers are experiencing temporary difficulties.
4. Not reducing the availability of overdrafts during the period of a customer’s agreement, as long as their accounts are kept within agreed terms and limits.
5. Ensuring all our fees and finance are competitively and transparently priced.

For the full charter of our commitments, go to http://www.lloydstsb.com/supportingukbusiness